Shipping policy

At Viraloon, we aim to provide a smooth and reliable shipping experience for all our customers.

Processing Time  
All orders are processed within 1–3 business days. Once your order is processed, it will be shipped as soon as possible.

Shipping Time  
Shipping times may vary depending on the destination and product. On average, orders are delivered within 7–15 business days. Please note that delivery times are estimates and may vary due to external factors such as carrier delays, customs processing, or high-demand periods.

Order Tracking  
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Costs  
Shipping costs, if applicable, will be calculated and displayed at checkout before completing your purchase.

Incorrect Address  
Please make sure all shipping information is correct at checkout. Viraloon is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages  
If your order appears delayed or lost in transit, please contact us at info@viraloon.com and our support team will be happy to assist you.

Questions  
If you have any questions about shipping or your order, feel free to reach out to us at info@viraloon.com.